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Returns Policy
You can return the unit for any reason within 30 days for a full refund.
Our policy lasts 30 days. If 30 days have gone by since your purchase, please give us a call at 1-866-404-6141.
Please be aware that we can only be responsible for returns/refunds if you have purchased the product directly from Range Technology (And not a Dealer or Reseller).
If you purchased your product from a reseller, then please contact the original point of sale for their policies.
Order History and Tracking
You can view your order history, check the status of your order, and track your order by logging into your account and viewing your orders. From here you can select "Orders Details" on an order to view its status and tracking information.
Tech Assistance
To better assist you with technical inquiries visit our Tech Support Library for FAQ's and support articles.
Or Contact Technical Support at [email protected] or call 1-866-404-6141.
Firmware Upgrades
You can upgrade your Range AFM DISABLE Module to latest Version of firmware for FREE!
NOTE: If you experienced the check engine light/dash messages symptom (which Version 7 and later addresses), you can reset your DTCs by performing the following: Check Engine Light Procedure
Once you receive your new module, you can perform this procedure (if necessary).
Contact us at: [email protected] or call 1-866-404-6141.
Warranty Information
One year repair or replacement for the module FOR THE ORIGINAL PURCHASER when purchased from an authorized dealer or reseller.
To request warranty service please email [email protected] or call 1-866-404-6141.
Range Technology warrants the covered product to be free of defects in material and workmanship for a period one (1) year from date of purchase. This warranty extends to the original buyer only. Within the warranty period, Range Technology will repair or replace any part proving defective in material or workmanship. All warranty repairs and services must be performed by Range Technology. All expenses related to repairing or replacing the covered product will be assumed by Range Technology except for the following expenses which will be assumed by the buyer:
- Repairs necessitated by abuse or use other than the intended use
- Damage resulting from an incorrect application, accidents, alterations, or improper installation or care
- Damage or alterations made by anyone other than Range Technology
- Damage from natural disasters
- Theft or loss of product
- Damage resulting from shipping or handling as a result of poor packing
- Incidental damage, travel time, diagnosis or
- Shipping of the product to Range Technology as per the warranty/repair form